Tickets you bought
Manage a ticket or report a problem
Each ticket has a private support form. Refunds and cancellations are the organizer’s decision — we read every request but can’t guarantee a refund.
Go to your tickets →A directory of Latin dance socials and festivals, with opt-in ticketing. We read every message and reply — we review, we don’t guarantee.
Tickets you bought
Each ticket has a private support form. Refunds and cancellations are the organizer’s decision — we read every request but can’t guarantee a refund.
Go to your tickets →Listings
See a wrong time, venue, ticket link, style, or cancellation? Open the event’s page and use “Report wrong details.” For harassment, abuse, or anything unsafe, use “Report a safety concern” on the same page — safety reports are private, reviewed by our team, and never published as public accusations.
Find an event to report →Listing & tickets
Anyone can submit a social or festival. To edit a listing or sell tickets through Socialpass, verify that you run it. Ticketing is opt-in — most listings simply link out to the organizer’s own source.
Submit an event →Organizer tools →Hiring artists
Booking requests reach an artist with scoped terms. The booking — and any money — is arranged directly between organizer and artist; Socialpass doesn’t process payments, deposits, or payouts yet. Treat money as a direct agreement between you, and never act on off-platform pressure.
Browse artists →Anything else
For questions the forms above don’t cover, email us. Please don’t send card numbers, passwords, ID documents, or other sensitive data — we never need them.
[email protected] →